co111 Responsible Gaming —
Keep the fun, keep the control
Gaming should be a source of entertainment, not stress or problems. co111 is committed to keeping you informed and safe.
Our Responsible Gaming Commitment
co111 believes that online gaming is a leisure activity — much like watching a film or enjoying a cricket match. However, when gaming becomes a source of problems rather than enjoyment, it is important to take the right steps at the right time. This page will give you the tools and information to keep your gaming healthy and in control.
We want every one of our players to make informed decisions — how much time to spend, how much money to use, and when to take a break. The co111 platform has several protection tools that you can activate yourself. They are explained in detail on this page.
Important: All co111 services are strictly for individuals aged 21 or above. Registration and gaming by minors is completely prohibited.
Protection Tools in Your Hands
After logging in to co111, you can activate any of the following tools at any time from your account settings.
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a 24-hour waiting period applies to any increase.
Time-Out Break
Use the time-out feature if you want to give yourself a rest. You can temporarily suspend access to your account for any period from 1 day to 6 weeks.
Self-Exclusion
If you feel gaming is getting out of control, activate self-exclusion. This feature lets you close your account completely for a period of 6 months to 5 years, and you will not receive any promotional messages.
Session Time Limit
Set a limit on how long you play in one sitting. When the time is up, the system will automatically send a warning and end the session if needed.
Bet and Transaction History
You can view the full history of all your bets, wins and losses, and deposits and withdrawals. Reviewing your own spending patterns is the first step toward responsible gaming.
Reality Check Alert
A pop-up message will notify you at set intervals to let you know how long you have been playing. This helps you maintain an accurate sense of time.
Warning Signs of Problematic Gaming
If you notice any of the following signs in yourself, seek help right away — it is not a sign of weakness, but a sign of awareness.
- Feeling a repeated urge to bet in order to recover money you have lost.
- Lying to family or friends about your gaming.
- Skipping sleep, meals, or work to keep playing.
- Spending more than your set budget and feeling regret about it.
- Repeatedly trying to stop gaming but failing to do so.
- Feeling restless or irritable when not gaming.
For Ages 21 and Above Only
co111 follows the age restriction rules in force in Bangladesh. Any gaming activity is completely prohibited for those under 18. We verify identity documents at every registration. If you know a minor is using co111, please notify our support team immediately.
How to Activate Protection Tools
Log in to co111
Access your co111 account with your username and password. Make sure your connection is secure.
Open Account Settings
Click on your profile icon in the top right corner and go to the "Account Settings" or "Security" section.
Select the "Responsible Gaming" Tab
Find the "Responsible Gaming" or "Responsible Gaming" section in the settings menu — all tools are available there.
Choose Your Preferred Limit or Break
Choose what you need — deposit limit, time-out, or self-exclusion — and set the value.
Confirm
Save your choices. Reducing a limit or activating a break takes effect immediately. If you need assistance, contact us via live chat.
Need Help? We Are Always Here
If you are experiencing any issues with gaming or would like help setting limits on your account, co111's support team is here for you. Our team members are trained in responsible gaming and will assist you confidentially.
Available 24 hours a day, 7 days a week — support in both Bengali and English.
[email protected] — your message will be handled confidentially.
All your conversations are completely confidential — no information is shared with any third party.
co111's Responsible Gaming Policy
co111 believes gaming should be voluntary, entertaining, and affordable. We never encourage our players to spend beyond their means. Our promotions and bonus offers are always presented with transparent terms and conditions.
We ensure that all games on co111 follow fair play principles. The outcomes of slots and casino games are determined by Random Number Generator (RNG) technology, which gives no opportunity for manipulation in favor of or against any player. SSL encryption technology keeps all your transactions and data secure.
Always play gaming for entertainment, not as a source of income. Before placing any amount of money as a bet, make sure you can afford to lose it. Remember — both winning and losing are part of gaming.
Always use a strong password and make it a habit to log out to protect your account from other household members. If there are minors in your home, consider using parental control software on your devices.
Responsible Gaming FAQ
Start Playing Safely — with co111
All responsible gaming tools are right at your fingertips. Log in to co111 and set your limits today.